WHAT IS MY PROFESSION? Im glad you asked.
As most of you know, I travel to different Corvette events around the country and serve as many people as I can. This requires absolute focus on accurate information.
I had a lot of questions at these events this year, but one that reoccurred over and over,
"You are a GM mechanic, you don't like aftermarket modifications!!!! Is this just GM talking through you??"
In order to answer this question, it is important to understand my viewpoint as a service technician.
In my opinion, it is my duty to return every vehicle I work on to factory engineered specifications. And if a customer intends on changing that, they MUST understand the negative effects to any modification! It is the owners money, but they rely on honest feedback as to if it will be WORTH the money they are spending.
In order to do that you must first know that I am not an engineer, I am a service technician. I have to find the balance between serving the customers with integrity in repairing the vehicle, GM and supplying accurate information as to what I did to repair the vehicle and my dealership. There are times when that is not an easy task.
I cannot and will never KNOW everything about GM vehicles, however it is my access to accurate resources that provides me the information to FIND THE ANSWER to any problem with any GM vehicle.
My resources start from my training as a GM service technician from some of the greatest minds within the company and my training resources to which I refer constantly.
I also have my library at home, which includes hundreds of books, diagrams, pictures, sales brochures, service training books from as far back as 1961. Online service information from GM is also a critical part of this!
Finally, my service experience within the dealership level is more critical than most anything else.
This gives me real actual experience to see what fixes work, does not work, how aftermarket modifications and other things create either a better vehicle or a vehicle that is not as reliable.
So now, when it comes to modifications, there is never one right answer. As there is a negative side to any and all modifications, the question is, are you as the owner of the vehicle prepared for the negative and are you willing to accept it?
Everything on any vehicle is usually a compromise between cost, federal and state laws, function and form. Doing what I have been doing, for as long as I have, gives me the benefit of seeing many things when it comes to vehicle service.
Is GM always right?? No! Is the customer always right? No. Am I always right?? NO!
And this is where I believe that my title "GM World Class Certified technician" is much more than just fixing vehicles.
It is about bringing the vehicle owner, GM and my dealership together to obtain the best possible results for the customer to whatever their needs may be.
THAT is what I believe my profession is, and that is what I always aspire to accomplish!
